Shipping Policy

Thanks for visiting and shopping with Dessy Adoye Hair. The following terms and conditions make up our Shipping Policy. 

Domestic Shipping Policy

At least 90% of orders ship out immediately after 48 hours, but our standard processing time is 2-4 business days for all orders. This accounts for factory and shipping delays as well as custom items. We do not ship or deliver orders during weekends or holidays. 

Our samples are made by hand around the clock in our Atlanta headquarters. They are in extremely high demand, so if you’ve ordered samples, we promise they’re on their way. Our sample shipping times do not reflect our regular, wholesale, and drop ship processing time.

All 5×5, 6×6, 7×7 closures, and full lace wigs that aren’t straight or body wave are made custom for you after placing an order. Production for custom orders is usually completed after 2-3 days.

Lace front wigs

In stock textures:

Silky straight | Body wave | Deep wave | Deep curl | Exotic wave

Textures available after 3-5 additional processing days:

Kinky straight | Loose wave | Loose curl | Deep wave | Kinky curly | Loose kinky curl | Water wave | Deep body wave | Natural wave | Deep curly | Exotic wave

On rare occasions, due to extremely high volumes of orders, shipments may be delayed for a few more days. Please note that we will contact you via email or telephone if there will be a significant delay in the shipment of your package. 

Shipment confirmation & order tracking

We will send you a shipment confirmation email containing the tracking info for your package once your order has shipped. 

Customs, duties, and taxes

Dessy Adoye Hair is not responsible for any customs duties and taxes that apply to your order during shipment. 

International Shipping Policy

We ship worldwide. International shipments are made directly from our processing centers in China, India, Vietnam and Cambodia. Most orders will arrive within 3-5 days, depending on your location. We also offer express processing for international orders. 

Returns Policy

Read our return & refund policy for more information about returns and refunds on your order.