Frequently Asked Questions (FAQ)

How long does shipping take?

Depending on your location, 90% of our shipping takes 2 to 5 business days. Please refer to our Shipping Policy for more details. 

Where do you ship to? 

We ship worldwide. Please read our Shipping Policy

How do I purchase your wholesale hair extensions?

You just have to find the products you need, add to your cart, and proceed to check out. All our hair products are listed at wholesale prices. Interested in our dropshipping program? Email us at Info@dessyadoyehair.com or call us today.

What type of payment methods do you accept? 

We accept multiple payment methods for flexibility. Depending on your preference, you can make payment with your credit or debit card, Paypal, Google Pay, Apple Pay, or JCB.

What is the minimum order for your products?

Currently, we have no minimum order quantity on any of our products, which means you can order any quantity you want. We will update our policy when this changes. 

How can I test out your hair?

We offer special sample packs for you to test out on request. 

Do you have a physical office I can visit before placing an order? 

Yes. Our doors are open to domestic and international stylists, beauty stores, vendors, brands, and retail customers who want to touch and feel our products. 

If I place an order online, can I pick it up at your warehouse?

No. 

Where can i learn more about launching my own hair business?

We offer online classes and one on one session. We also provide in-house business, branding, and marketing consultations to both aspiring and active business owners. However, access to our showroom is available by appointment only. You can send us an email via Info@dessyadoyehair.com or call us to book an appointment.  

Do you have a client privacy policy?

Yes, please visit our privacy policy page for more details.  

Can I start a hair business without any money?

Yes. We offer two options for hair business owners in need of supply: wholesale and drop shipping.

With our wholesale option, business owners are free to stock up on as many Dessy Adoye hair products as they need. Just purchase the hair on our main website – our products are already listed at wholesale prices.

With our drop shipping option, business owners can order the hair they need to fill orders as they come in. This eliminates the need for you to carry any inventory – just list your products and when you get an order, sign in to our wholesale hair portal and place your order.

We’ll also handle all the packaging and shipping for you.

Do you build websites for your wholesale and drop shipping clients?

Absolutely! Our team of marketing experts and developers offers customized site build-outs for hair brands, big and small. Once our team completes customizing your site, we hand over the details, and you’ll have full access to your site to adjust inventory, pricing, and branding to suit your taste.

Do you have a refund policy? 

Please read our refund policy here.